Frequently asked questions
Questions, answered
From booking your table to collecting your finished Pottle.
Tuesday to Saturday10am–12pm and 2pm–4pm
4 questions
Booking and opening times
Do I need to book?
When are you open?
Tuesday to Saturday, with two sessions: 10am–12pm and 2pm–4pm. Closed Sunday and Monday.
Do you open in the evening?
“We try to open once a month 7-9pm - follow our social media for these dates. We can also arrange evening sessions if you have a group of 8 or more interested painters.” See What’s on for Pizza & Pottery, or ask about an evening session.
Where are you and where do I park?
Inside The Village, 65 St Mary’s Road, LE16 7DS, next to Symington’s Recreation Ground. Council car parks are 1 to 6 minutes’ walk away. A session is 2 hours, so choose a long-stay car park (Symington’s Recreation Ground or St Mary’s Road East) or a 3-hour ticket.
The Village says: “As soon as you step through the gates here at The Village, you’ll find The Paint Pottle in the main building to the far left.” Get directions.
4 questions
Your visit
Do I have to be good at art?
“You don’t have to be an artist to create a Pottle masterpiece, Claire and her friendly team are ready with top tips and cheeky cheats to help you to create something to be treasured for years to come.”
Who is it for?
“Pottery painting can be enjoyed by the whole family, from toddlers to grandparents.” And pottery painting isn’t just for kids: we also host adult celebrations and team building.
Do I need to bring an apron?
We have aprons on site.
When can I collect my pottery?
“The whole process takes a week or two (at very busy times it may be just a little longer but we’ll always let you know if there’s likely to be a delay).” We’ll text or call you when it’s ready.
5 questions
Parties, gifts and more
Can you do parties?
Yes: children’s parties “after school Tuesday to Friday and on Sundays for groups of 10+ painters”, from £18 per child (food additional) with a £40 non-refundable deposit; adult celebrations and team building are priced on request. See Parties and celebrations.
Do you do baby hand and footprints?
Yes: “we can print a tiny hand or foot on almost any of our pottery pieces, including plates, vases, mugs, tiles and picture frames”. Please book so “trained staff are available to help you on the day”. See Baby hand & footprints.
Can you make something personalised or bespoke?
“We also take commissions for bespoke or personalised ceramic gifts that, treated with care, will last a lifetime.” Ask about a commission.
Can I learn to use a pottery wheel?
Yes: the 2-hour have-a-go wheel throwing session for absolute beginners (£60), or the 4-week introduction to hand building.
Do you do gift vouchers?
Yes: eGift cards from £10 to £100, valid for 6 months from purchase, and “we can arrange for an experience gift voucher” for workshops. “Vouchers are designed for one use only and cannot be sold on.” Buy a gift card or ask about an experience voucher.
Get in touch
Still got a question?
Call or text 07543 112554.
Phones are answered between 10am and 4pm, Tuesday to Saturday. Or email claire@thepaintpottle.co.uk: we aim to reply within 48 hours during our opening hours.